Blue Green Grey Orange Pink Purple Red Red

TFL.org Staff Roles

The following section is designed to give you an idea of what the staff actually does - from our category positions, like applications staffers, to each of the senior staffers at the network.

Senior Staff

  • Maintain overall network
  • Plan and discuss changes/improvements to network
  • Liaise with TFL staff/visitors over changes/improvements to network
  • Make and implement final decisions over changes/improvements to network
  • Oversee management of other TFL staffers/volunteers

Senior Staff: Network Inquiries and Complaints

  • Respond to any inquiries about the TFL network
  • Pass on any category questions to category staffers
  • Look into any complaints about category problems (e.g., delays)
  • Follow up and review any complaints about category staffers
  • Look into and follow up any complaints about the network

Senior Staff: Staff Management

  • Keep track of staff updates and work at TFL
  • Find new staffers and maintain the staff database
  • Remove staffers when necessary
  • Oversee staff changes (e.g., staffers switching categories)
  • Work with the complaints staffer regarding complaints about staffers or categories

Senior Staff: Trouble Checker Management

  • Contact trouble checker volunteers to join trouble checker staff
  • Remove trouble checkers when necessary
  • Look into any complaints regarding trouble checkers
  • Maintain trouble checker database

Senior Staff: E-mail Changes

  • Change e-mails when requested
  • Follow up any problems with e-mail requests

Senior Staff: Board Management

  • Maintain TFL.org board
  • Prune board posts regularly
  • Remove members that are still awaiting validation after 2 months
  • Clean up 'Hot Topic' posts

Developers

  • Work on a new TFL backend
  • Work with senior staff on problems with TFL.org site

Designer

  • Design TFL website
  • Create new graphics (e.g., header images) for TFL.org site
  • Create graphics for specific celebrations (e.g., TFL birthday)

Server

  • Maintain and keep watch on the TFL server
  • Keep track of TFL finances

Category Staff: Applications

  • Organise applications
  • Process 'single applications'
  • Make decisions on topics with more than one application
  • Get feedback from other staffers on decisions for questionable or multiple applications
  • Contact applicants who may have too many fanlistings on upcoming or who have problems with their applications
  • Follow up applications (e.g., lack of information, etc.)
  • Contact all applicants with either an approval e-mail or a rejection e-mail
  • Reply to questions regarding applications (via e-mail or on the board)
  • Make a blog update after application forms have been processed

Category Staff: Finished, Update Information, and Closed

  • Review finished forms, ensuring they are correct and follow TFL rules
  • Reminds owners who are over the 4-weeks to build fanlistings mark
  • Trouble/remove fanlistings if owner doesn't build the fanlisting in 4-weeks
  • Process finished forms and inform owner
  • Review and process update information forms, then inform owner
  • Confirm closed forms and inform owner
  • Make a blog update after sending out e-mails

Category Staff: Troubles

  • Process report forms (double checking report in the database)
  • Send out troubles emails for each fanlisting on troubles list
  • Make a blog update after sending out emails
  • Deal with reponses to troubles emails (extensions, questions, etc.)
  • Send out pending removals to each fanlisting on troubles list that has not fixed problem
  • Delete troubled fanlistings and send out removal notice to owners
  • Make a blog update after removals/extensions/etc. take place
  • Get in contact with trouble checkers to check category

Trouble Checkers

  • Work with the troubles staffer to organise times to do category checks
  • Check each site in your portion of the category for problems (i.e., they are not following TFL's rules)
  • Create a list of 'problem fanlistings' for the category staffer (either by hand or using a script)
  • Check the category promptly and thoroughly

Support Us

TFL relies on donations and advertising to keep running. There are several ways you can help! Make a donation and get access to the TFL donators package or visit our advertisers. We also have a banner rotation for fanlistings and fansites. Every bit helps! More information can be found on the Support page.

Did You Know?

If you want your fanlisting to be listed in multiple categories (and it isn't already listed), then send in a fanlisting application form to each category. In the comments box on your application forms, please note that you are applying to cross-list your fanlisting in another category (include the category's name). Please keep in mind that you are not guaranteed approval in all categories.